Pilgrims performing tawaf around the Kaaba at golden hour

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Umrah Frequently Asked Questions

Everything UK and Ireland pilgrims ask us about packages, visas, hotels and booking — in one place.

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All Umrah FAQs

Umrah Packages and Costs

1.How much does Umrah cost from the UK?

The cost depends on travel dates, departure airport, airline, hotel category, room occupancy, length of stay and services included. Ramadan, school holidays and other busy periods may be more expensive. Compare the complete price — flights, accommodation, visa services and transport — rather than relying only on a starting price. Explore our Umrah packages or read our planning guides.

2.How much does Umrah cost from Ireland?

The price depends on whether you depart from Dublin, Cork, Shannon or another airport, and whether your journey connects through the UK or elsewhere. Hotel rates, travel dates, passport nationality and baggage allowance also affect the total. Request a quotation that specifies the departure airport and all included services.

3.What is included in an Umrah package?

Depending on the package, inclusions may cover return flights, hotels in Makkah and Madinah, visa assistance, airport transfers, intercity transport and Ziyarat tours. Meals, checked baggage, private transfers and other services may be included or charged separately. Ask for a written breakdown of everything included and excluded.

4.What is the cheapest way to book Umrah from the UK?

Compare dates, departure airports, room-sharing options and hotel categories. Travelling outside peak periods may offer better value, but a low advertised price may exclude baggage, visa fees or transfers. Compare the total payable amount and cancellation conditions before deciding.

5.What is the difference between a 3-star, 4-star and 5-star Umrah package?

The difference usually concerns the hotel category and facilities, but star ratings do not automatically guarantee a particular walking distance to the mosque. Compare the exact hotel, room category, location, meals, transport and total cost. A well-located hotel in a lower category may suit some pilgrims better than a more distant luxury hotel.

6.Can I book a private Umrah package for my family?

You can request a package tailored to your family's travel dates, departure airport, room arrangements, hotel preferences and transport needs. Availability depends on flights, hotels and suppliers. Ask us to confirm the room occupancy, family arrangements and complete price in writing.

7.Can I book Umrah with a deposit?

Deposit requirements vary by travel provider, supplier and booking conditions. Before paying, check the deposit amount, balance deadline, cancellation charges and refund terms. Ask for a booking confirmation and receipt for every payment.

8.How early should I book an Umrah package?

Booking early can provide more choice of flights and hotels, especially during Ramadan, school holidays and other high-demand periods. However, early booking does not guarantee the lowest price. Check live availability and the terms attached to the quotation.

9.Can I book an Umrah package without flights?

Some travel providers offer hotel-only arrangements for customers who have booked their own flights. Confirm the hotel dates, room type, meal plan, cancellation terms and whether visa services or transfers are included.

10.How do I compare two Umrah packages fairly?

Compare the same travel dates, number of nights, number of travellers and room occupancy. Check hotel names, realistic walking routes, flight times, baggage, visa fees, transport, meals, cancellation terms and any applicable financial protection. The cheapest headline price may not be the cheapest complete trip.

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Umrah Visa and Passport Requirements

11.Do British citizens need a visa or travel authorisation for Umrah?

British citizens must hold the Saudi entry authorisation applicable to their journey. Saudi Arabia introduced an electronic travel authorisation arrangement for UK citizens in 2026; eligibility, validity, permitted purposes and conditions should be checked against current official guidance before travelling. Do not assume that an authorisation for tourism also permits Hajj. Check GOV.UK's Saudi entry requirements and the official Saudi visa portal (visa.visitsaudi.com).

12.Can British citizens perform Umrah on a tourist visa?

Eligible visitors may be permitted to perform Umrah using an appropriate Saudi tourist visa or travel authorisation, subject to the applicable conditions and seasonal restrictions. Hajj requires the appropriate Hajj authorisation. Confirm the rules for your nationality and intended dates before booking — see GOV.UK's Saudi pilgrimage guidance.

13.Can Irish citizens perform Umrah using a Saudi tourist visa?

Irish citizens should check their eligibility through the official Saudi visa system and the current entry rules applicable to Irish passport holders. Visa options and conditions may differ from those available to British citizens. Confirm the permitted activities and length of stay before booking flights.

14.Can a Pakistani passport holder living in the UK perform Umrah?

A Pakistani passport holder residing in the UK must meet the Saudi visa requirements applicable to their nationality and circumstances. UK residence does not automatically confer the same visa eligibility as a British passport. Check the available route and required documents before paying for travel — see our Umrah visa guide and the official Saudi visa portal.

15.Can an Irish resident with a non-Irish passport perform Umrah?

It may be possible, but eligibility depends on the traveller's passport, residence status and the available Saudi visa route. Residence in Ireland alone does not determine visa eligibility. Check the requirements for the exact passport being used.

16.How long must my passport be valid for Umrah?

Passport-validity rules depend on nationality and visa route. British travellers should check the current Saudi entry conditions on GOV.UK; other passport holders should verify their own requirements. Airlines may also check that travel documents meet the conditions for the journey.

17.What documents are needed for an Umrah visa?

Documents depend on the visa route and nationality. They may include a valid passport, an application, a photograph, relevant travel information and health documentation where required. Do not rely on a generic checklist without checking the requirements for your specific application — see our Umrah visa guide and the official Saudi visa portal.

18.How long does a Saudi visa application take?

Processing time varies by visa type, nationality, application completeness and the authorities' procedures. An estimated processing time is not a guarantee of approval. Apply in good time and check your application status through the relevant official channel.

19.Can I travel to Saudi Arabia for Umrah during Hajj season?

Access and visa permissions may be restricted around Hajj. Umrah authorisations, entry conditions and permitted dates can change, so check the official guidance before booking travel near the Hajj period. Do not assume that an ordinary tourist visa permits entry to Makkah for every purpose or date.

20.Where can I find the latest official Saudi Umrah rules?

Use the Saudi Ministry of Hajj and Umrah (haj.gov.sa), the official Saudi visa system (visa.visitsaudi.com) and current UK government travel advice on GOV.UK. These sources are more reliable for entry requirements than old social media posts or undated travel articles.

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Flights from the UK and Ireland

21.Which UK airports can I use for Umrah?

Depending on the airline and season, travellers may find suitable departures from London Heathrow, London Gatwick, Manchester, Birmingham, Glasgow and other airports. Routes and fares vary by date. Compare the complete itinerary, including connections, baggage and arrival airport — see our London, Manchester and Birmingham departure guides.

22.Are direct flights available from London to Saudi Arabia?

Direct flights may be available from London to Jeddah or Madinah depending on the airline and travel date. Other itineraries may require a connection. Check the actual flight schedule and fare conditions before confirming.

23.Can I fly from Manchester for Umrah?

Manchester is one of the UK airports from which travellers can investigate Umrah itineraries. Availability, direct services, connections and prices depend on the date and airline. Compare flights from Manchester with other airports if your travel dates are flexible — see our Manchester departure guide.

24.Can I fly from Birmingham for Umrah?

Travellers can compare available routes from Birmingham to Jeddah or Madinah, including direct or connecting itineraries where offered. Confirm the airline, baggage allowance, total journey time and transfer requirements — see our Birmingham departure guide.

25.Can I fly from Glasgow or Edinburgh for Umrah?

Travellers from Scotland may be able to find suitable itineraries from Glasgow, Edinburgh or another nearby airport. Routes may involve a connection, and availability changes by season. Compare the complete journey and the cost of reaching the departure airport — see our Glasgow departure guide.

26.Can I fly from Luton or Stansted for Umrah?

Available routes depend on the airline, season and destination. Check whether your preferred airport offers a suitable itinerary or whether Heathrow or Gatwick provides a better option for your dates — see our Luton departure guide.

27.Can I travel from Dublin to Saudi Arabia for Umrah?

Dublin travellers can compare flights to Jeddah and Madinah, including itineraries with connections. Check passport eligibility, transit requirements, baggage and the timing of onward transfers before choosing a flight. Request an itinerary tailored to Dublin through our team.

28.Should I fly into Jeddah or Madinah first?

Either airport can work, depending on the order of your hotels and your flight options. Arriving in Jeddah may suit a trip beginning in Makkah; arriving in Madinah may suit pilgrims who wish to stay there first. Compare the full itinerary and onward transport rather than choosing on airfare alone.

29.How much baggage is included in an Umrah flight package?

Baggage allowances depend on the airline, ticket type and route. Check the cabin baggage and checked baggage allowances for every passenger, including any restrictions on extra bags and Zamzam water. Ask our team for the allowance on your proposed itinerary.

30.What should I do if my flight is delayed or cancelled?

Contact the airline and your travel provider as soon as possible, keep your booking records and follow the instructions provided. Your rights and available options depend on the flight, ticket conditions, circumstances and applicable law. Do not independently cancel connected hotel or transport arrangements without checking the consequences.

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Hotels in Makkah and Madinah

31.Which hotels are closest to Masjid al-Haram in Makkah?

Several hotels are situated in the central area around Masjid al-Haram, including hotels in the Abraj Al Bait complex. Actual walking distance depends on the building entrance, route, access arrangements and the hotel's location. Always verify the named hotel and realistic walking route — compare the hotel details in our package listings.

32.Which hotels are closest to Masjid an-Nabawi in Madinah?

Madinah has a number of hotels around the central area near the Prophet's Mosque. The most suitable option depends on the actual entrance, walking route, room type, accessibility and budget. Confirm the exact hotel and distance before booking.

33.Are all five-star Umrah hotels close to the Haram?

No. A five-star rating does not automatically mean that a hotel is within a short walking distance. Check the address, actual walking route, shuttle service if applicable and the room category included in the package.

34.What does “walking distance to the Haram” mean?

It should mean the realistic route a guest can use to reach the mosque, not merely a straight-line measurement. Entrances, road crossings, crowd controls and mobility needs can affect the time required. Ask the provider to clarify the distance and route.

35.Can I book a Ka'bah-view hotel room?

Some hotels offer rooms advertised with a Ka'bah view, but these rooms are subject to room category and availability and may cost more. A hotel close to the Haram does not guarantee a Ka'bah-view room. Obtain written confirmation of the exact room category.

36.Are meals included in Umrah hotels?

Some hotel rates are room-only; others include breakfast or additional meals. The meal plan depends on the particular booking and hotel. Check the quotation and hotel confirmation for the exact inclusions.

37.Can I request a double, twin or family room?

Room types depend on the hotel's inventory and the package rate. Specify whether you require one double bed, twin beds, family accommodation or connecting rooms. Ask for confirmation because a preference may not be guaranteed until confirmed by the hotel.

38.Are hotels near the Haram suitable for elderly pilgrims?

Some hotels are more convenient for elderly travellers, but the shortest advertised distance does not necessarily mean the easiest route. Consider lifts, entrances, slopes, wheelchair arrangements, rest breaks and transport options. Explain any mobility needs before booking and request an accessibility-focused itinerary.

39.Can families book adjoining hotel rooms?

Some hotels offer adjoining or connecting rooms, but availability depends on the property and room category. If adjoining rooms are essential, request written confirmation rather than relying on a general hotel description.

40.What should I check before confirming an Umrah hotel?

Check the full hotel name, address, room type, occupancy, check-in and check-out dates, meal plan, walking route, cancellation policy and any extra charges. Confirm whether the hotel is booked or only proposed, and retain the written confirmation.

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Transport and Ziyarat

41.Is airport transfer included in an Umrah package?

Some packages include airport transfers, while others charge separately. Confirm the airports covered, whether transport is private or shared, the vehicle size, luggage capacity and any waiting-time charges. Ask for the precise inclusions in your quotation.

42.How do I travel from Jeddah Airport to Makkah?

Options may include a pre-booked private car, shared transport, coach services or rail connections where suitable. Your choice depends on group size, arrival time, luggage, budget and hotel location. Confirm the pickup point and final drop-off arrangement before travelling.

43.Can I travel between Makkah and Madinah by train?

The Haramain High Speed Railway connects Makkah and Madinah through intermediate stations. Tickets and timetables depend on the date and availability — check the official Haramain website (sar.hhr.sa). Plan the journey between your hotel and the railway station separately unless transfers are explicitly included.

44.Is private transport better than shared transport for Umrah?

Private transport may provide a more direct journey and flexibility, while shared transport may cost less. Compare the complete price, waiting time, vehicle type, luggage allowance and pickup arrangements. The best choice depends on your group and budget.

45.Are Ziyarat tours included in Umrah packages?

Some packages include Ziyarat tours, while others offer them as optional extras. Confirm the locations, duration, transport, group size and additional charges. A religious or historical visit is not the same as a required Umrah rite.

46.Can I arrange private transport for my family?

Private vehicles may be available for airport transfers, intercity journeys and local visits, subject to supplier availability. Confirm passenger capacity, luggage space, child-seat requirements if applicable, pickup times and the full price.

47.Can I request wheelchair assistance at the airport?

Airlines and airports may provide assistance for passengers with reduced mobility. Request it as early as possible and confirm the arrangements before departure. Airport assistance does not automatically mean that wheelchair transport is included throughout your Saudi itinerary.

48.How do I get around Makkah and Madinah?

Options vary by location and may include walking, taxis, private transfers, buses and rail for suitable journeys. Crowds and access arrangements can affect travel times, particularly around prayer times and busy seasons. Plan extra time for journeys to the mosques and stations.

49.Can I visit Makkah and Madinah on the same short trip?

It may be possible, but the amount of time available depends on flight schedules, intercity travel and hotel check-in times. A very short itinerary may leave little time for worship, rest or unexpected delays. Compare the complete travel plan before booking.

50.How should I plan transport if I am travelling with elderly relatives?

Consider direct transfers, suitable vehicles, rest breaks, luggage requirements and how far the group will need to walk. Confirm any wheelchair assistance in advance and allow extra time for busy stations and airports. Explain the needs of each traveller when requesting a quotation.

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Ihram and the Rituals of Umrah

51.What are the main steps of Umrah?

The main rites involve entering Ihram with the intention of Umrah, performing Tawaf around the Ka'bah, performing Sa'i between Safa and Marwah, and shaving or trimming the hair to complete the rites. Pilgrims should learn the sequence before travel and seek qualified religious guidance if uncertain. The Saudi Ministry of Hajj and Umrah's official Umrah and Visit Guide (haj.gov.sa) gives an overview.

52.What is Ihram?

Ihram is the sacred state entered with the intention of performing pilgrimage rites. The term is also commonly used for the prescribed clothing worn by male pilgrims. Specific rules and restrictions apply while in this state — see the official Saudi Umrah guide.

53.Where should I enter Ihram when flying from the UK or Ireland?

A person intending to perform Umrah must enter Ihram before crossing the applicable Miqat. The timing depends on the flight route and itinerary. Prepare in advance and ask a qualified scholar or knowledgeable group leader if you are unsure when to make the intention.

54.What should men wear for Ihram?

Men generally wear two prescribed unstitched or unshaped cloths. The clothing rules form part of the wider rules of Ihram, and the exact rulings should be learned from a reliable religious guide. Pack suitable garments before departure.

55.What should women wear for Ihram?

Women do not wear the same two-piece garment prescribed for men. They should wear appropriate modest clothing and observe the applicable rules of Ihram. Questions about face coverings, gloves and other specific matters should be checked with a qualified scholar.

56.What is the Talbiyah during Umrah?

The Talbiyah is a prescribed declaration of response to Allah that pilgrims recite after entering Ihram. Learn the wording and the relevant practices from a reliable Umrah guide or qualified teacher before travelling.

57.What is Tawaf?

Tawaf is the rite of circumambulating the Ka'bah seven times in the prescribed manner. Pilgrims should follow the designated routes, avoid pushing others and comply with mosque staff instructions.

58.What is Sa'i?

Sa'i is the rite of travelling between Safa and Marwah seven times according to the prescribed sequence. Pilgrims should familiarise themselves with the route and plan assistance if they have mobility or health concerns.

59.Do I have to touch or kiss the Black Stone during Tawaf?

Pilgrims should not push, injure or inconvenience others in an attempt to reach the Black Stone. Follow reliable religious guidance on how to begin each circuit and comply with crowd-management instructions.

60.What should I recite during Tawaf and Sa'i?

Pilgrims can make supplications and remember Allah during these rites. Do not assume that a particular supplication is compulsory for every circuit without a reliable religious basis. Consult a qualified scholar if you follow a specific school of thought or have a particular question.

61.How is Umrah completed?

Umrah is completed by shaving or trimming the hair in accordance with the applicable religious rulings. The details differ for men and women and can depend on individual circumstances. Learn the correct procedure before travelling and consult a qualified scholar.

62.Can I shower while in Ihram?

Personal cleanliness is important, but pilgrims must observe the restrictions of Ihram. Questions about scented products, grooming and other specific actions should be checked against reliable religious guidance because the ruling can depend on what was done and the circumstances.

63.Can I change my Ihram clothing?

Changing Ihram garments is generally possible, but the pilgrim must continue to observe the rules of Ihram. Make sure replacement garments meet the applicable requirements. Seek scholarly guidance if the reason for changing involves a specific prohibition or unusual circumstance.

64.What happens if I forget a step during Umrah?

The ruling depends on which act was missed, whether it was an essential rite or an obligation, and what happened afterwards. Do not assume that every mistake requires a sacrifice. Explain the exact circumstances to a qualified scholar.

65.Does every Umrah mistake require an animal sacrifice?

No. The required response depends on the act, the circumstances and the relevant religious ruling. Some cases may require corrective action or compensation, while others may not require a sacrifice. Obtain qualified religious advice before arranging or paying for one.

66.Can I perform Umrah in a wheelchair?

Pilgrims with limited mobility may be able to use wheelchairs or other assistance, subject to current facilities and access rules. Check arrangements in advance and follow the designated routes. Plan your hotel, transport and assistance around your specific needs.

67.Can I perform another Umrah during the same trip?

Scholars discuss the circumstances and practice of performing multiple Umrahs during one visit. If you plan an additional Umrah, seek qualified religious guidance and check current Saudi access and permit rules before arranging your itinerary.

68.Can I delay Tawaf after entering Ihram?

If you have entered Ihram intending to perform Umrah, you remain in that state until you complete the rites. Timing, circumstances and access rules may affect your plan. Ask a qualified scholar about your specific situation and follow the instructions of mosque authorities.

69.Can a woman perform Umrah without a Mahram?

Saudi entry rules and religious rulings are separate questions. Whether a woman can travel under a particular visa or booking arrangement depends on current Saudi regulations and her circumstances; religious rulings about a Mahram may differ among scholars. Check official entry rules and seek trusted scholarly guidance.

70.Can I perform Umrah on behalf of another person?

Performing Umrah on behalf of another person is subject to religious conditions, including the person's circumstances and the relevant scholarly rulings. Ask a qualified scholar whether your situation qualifies before making the intention.

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Health and Safety

71.Which vaccinations are required for Umrah from the UK or Ireland?

Saudi Arabia's requirements include proof of meningococcal ACWY vaccination for Umrah pilgrims, with timing and certificate-validity rules specified in the current guidance. Additional requirements can depend on travel history and the season. Check TravelHealthPro's Hajj and Umrah guidance and GOV.UK entry requirements before departure.

72.How long before travel should I get the meningitis ACWY vaccine?

Current UK travel-health guidance states that the relevant meningococcal ACWY vaccination should be given at least ten days before travel for Hajj and Umrah purposes. Certificate validity depends on the vaccine type and current Saudi rules. Confirm the exact requirement with a travel-health professional.

73.Do children need meningitis ACWY vaccination for Umrah?

Requirements depend on the current Saudi rules and the child's age. TravelHealthPro's published guidance specifies age-related requirements, so parents should check the current factsheet and seek advice from a healthcare professional rather than assuming children are exempt.

74.What medicines should I take for Umrah?

Bring prescribed medicines in their original packaging, along with the relevant prescription or medical documentation. Saudi rules may restrict some medicines, especially controlled drugs. Check the current rules before packing medicines and carry enough for the trip, allowing for possible delays.

75.Is travel insurance recommended for Umrah?

Travel insurance may cover certain medical expenses, cancellations, delays and baggage problems, depending on the policy. Check geographical coverage, exclusions, pre-existing medical conditions and the dates covered. Do not assume that visa-related insurance replaces comprehensive travel insurance.

76.How can elderly pilgrims prepare for Umrah?

Consider walking distances, wheelchair assistance, hotel access, medication, heat, hydration and the length of transfers. Discuss medical fitness with a healthcare professional if needed. Arrange any essential assistance in advance and confirm it with the relevant providers.

77.Can pregnant women travel for Umrah?

Suitability depends on individual health, pregnancy stage, airline rules and medical advice. Speak to a healthcare professional before booking, check airline conditions and consider the physical demands of walking and crowded environments.

78.How can I stay hydrated during Umrah?

Drink water regularly, rest when needed and take care during hot weather or long periods of walking. Follow local health guidance and seek medical attention if you develop concerning symptoms. People with medical conditions affecting fluid intake should follow their clinician's advice.

79.What should I do if I become ill during Umrah?

Seek appropriate medical assistance and inform your travel companion or group leader if relevant. Keep emergency contacts, medication information and insurance details accessible. If symptoms are serious or urgent, contact the local emergency services.

80.What should I pack for Umrah?

Useful items include your passport and visa documents, flight and hotel confirmations, suitable clothing, Ihram garments where applicable, comfortable footwear, prescribed medicines and phone chargers. Check the airline's baggage rules and current Saudi health guidance before travelling.

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Practical Questions in Saudi Arabia

81.Should I carry cash or use a bank card in Saudi Arabia?

Both cash and payment cards can be useful. Carry enough Saudi riyals for immediate expenses, and check your bank's foreign-transaction fees, cash-withdrawal charges and card compatibility before leaving. Keep your cash and cards secure.

82.Where can I buy a Saudi SIM card?

Visitors may be able to purchase a SIM from an authorised telecom provider at the airport or in the city, subject to availability and registration rules. Bring your passport and compare data allowances, validity and prices. Check whether your phone supports eSIM if you prefer a digital option.

83.Can I use my UK or Irish mobile phone in Saudi Arabia?

Your phone may work through international roaming, depending on your network and tariff. Roaming charges can be high, so check your provider's Saudi Arabia rates before travel. A local SIM or eSIM may be an alternative if your phone supports it.

84.Can I use WhatsApp in Saudi Arabia?

WhatsApp messaging is widely used, but features and network access can vary. Check with your mobile provider and ensure that you have an appropriate data connection. Keep important hotel, transport and emergency details available offline as a backup.

85.How can I keep my passport safe during Umrah?

Keep your passport and travel documents secure, and store a separate copy in a safe location. The UK government recommends keeping copies of travel documentation and leaving a copy with someone you trust. Follow your hotel's advice about secure storage.

86.What should I do if I lose my passport in Saudi Arabia?

Report the loss as appropriate and contact your country's embassy or consulate for instructions about replacement travel documents. Inform your airline and travel provider if your return journey may be affected. Keep copies of your passport details and booking documents accessible.

87.Can I bring Zamzam water back to the UK or Ireland?

Rules depend on the airline, airport, packaging and destination. Some airlines offer a specific allowance for officially packaged Zamzam water, but it is not safe to assume that every ticket includes it. Confirm the current policy with your airline and airport before travel.

88.What currency is used in Saudi Arabia?

Saudi Arabia uses the Saudi riyal (SAR). Exchange rates and fees vary, so compare the total amount you will receive from licensed exchange providers and check your bank's card and ATM charges.

89.What should I do if I miss my hotel transfer?

Contact the transfer provider or your travel agent using the booking details supplied. Do not assume another vehicle will be included without confirmation. Keep the pickup instructions, local contact number and hotel address accessible during the journey. If the transfer was booked through us, use the contact details in your booking confirmation.

90.What emergency information should I prepare before travelling?

Save your hotel address, travel provider's contact details, airline booking reference, insurance information and your country's embassy contact details. Share your itinerary with a trusted person at home and keep copies of important documents separately from the originals.

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Booking, Refunds and Travel Protection

91.How can I check whether a UK Umrah travel agency is genuine?

Check the company's legal identity, contact details, written terms, independent reviews and the accuracy of its package information. Verify claims about ATOL protection with the UK Civil Aviation Authority (caa.co.uk/atol) and ask for the certificate applicable to your booking. Be cautious of pressure to pay immediately or payments to unrelated accounts.

92.What does ATOL protection mean for an Umrah booking?

ATOL is a UK financial protection scheme for certain air-travel arrangements. Whether a particular booking is covered depends on the arrangement and applicable rules. Read the ATOL Certificate and check which services and travellers it covers, and request the applicable certificate from your travel provider.

93.Does every service sold by a travel agency have ATOL protection?

No. ATOL does not automatically cover every service or every booking sold by a travel agency. Protection depends on the specific arrangements and the documentation issued. Ask the provider to explain what is covered before paying.

94.Can I cancel my Umrah booking and receive a refund?

Refund rights depend on the contract, the reason for cancellation, supplier terms and applicable law. Some costs may be non-refundable. Read the cancellation conditions before paying and request a written explanation of any charges.

95.What happens if my hotel changes after I book?

Ask for the change and proposed replacement in writing. Compare the replacement's location, category, room type, meals and other material details. Your rights depend on the contract and applicable law, so review the terms and seek advice if the change is significant. Keep the original booking confirmation and any revised documents.

96.What payment records should I keep when booking Umrah?

Keep the quotation, invoice, booking terms, payment receipts, flight and hotel confirmations, visa documents and applicable protection certificate. These records help you confirm what was agreed and resolve disputes if something changes. Store your documents securely and keep copies accessible during travel.

97.Can I pay for an Umrah package in instalments?

Payment options depend on the travel provider and supplier arrangements. If instalments are offered, confirm the deposit, payment dates, final balance deadline and consequences of missed payments. Obtain the payment schedule in writing before booking.

98.How can I avoid Umrah booking scams?

Verify the company, check independent reviews, insist on written booking terms and confirm the payment destination matches the legitimate business or supplier. Verify any claimed ATOL protection and be wary of unusually low prices or pressure to pay immediately.

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Booking with Al Furqan Travels

99.How can I request an Umrah package from Al Furqan Travels?

Browse our Umrah packages and send an enquiry with your preferred travel dates, departure airport, number of travellers, hotel category, room occupancy and budget. Ask for a written quotation listing the proposed flights, hotels, visa arrangements, transfers, inclusions and exclusions.

100.How do I contact Al Furqan Travels about an Umrah booking?

Use the contact details published on our website — call, WhatsApp or the enquiry form. When contacting the team about an existing booking, provide your booking reference and travel dates. Do not send full payment-card details or sensitive identity documents through an insecure channel.

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Planning & Booking Your Journey

101.What is typically included in an Al Furqan Travels Umrah package?

Our packages include return flights from the UK, hotels in Makkah and Madinah, Umrah visa processing and transfers. Prices are per person, and your written quote lists your flights, baggage, room type and everything included before you book.

102.Is my money safe when I book with Al Furqan Travels?

Yes. We are fully ATOL protected and IATA-certified, meaning your investment is legally protected against unforeseen circumstances.

103.When is the best time to book an Umrah package from the UK?

For the best value and milder weather we recommend the October to March period. However, we offer tailored packages year-round to suit your schedule.

104.Can I customise my Hajj or Umrah package?

Absolutely. Our team can customise hotels, flight dates and room types to meet your specific budget and comfort requirements.

105.How much does a typical Umrah trip cost from the UK?

Costs vary by season and luxury level, but we pride ourselves on transparency with no hidden fees. Prices range from budget-friendly options to premium luxury experiences.

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Visas, Rules & Eligibility

106.Does a UK passport holder need to apply for a visa in advance?

UK citizens can often apply for an eVisa or get a visa on arrival. Rules change frequently, so we handle the entire application process for you to ensure zero errors.

107.Are there any age restrictions for performing Umrah?

There are currently no strict upper age limits, but children must be accompanied by a guardian. We stay updated on the latest Saudi Ministry of Hajj & Umrah regulations.

108.Can a woman travel for Umrah alone or does she need a Mahram?

Under current Saudi regulations women are permitted to perform Umrah without a Mahram. We provide safe, group-based environments for sisters travelling solo.

109.What health requirements or vaccinations are needed?

Generally, Meningococcal Meningitis (ACWY) vaccination is mandatory. We provide a full checklist of required documents and health certificates upon booking.

110.Can I perform Umrah on a UK tourist or business visa?

Yes, Umrah can now be performed on various visa types including the 1-year multiple-entry tourist visa, which we can help you secure.

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Travel Logistics & On-Ground Experience

111.How do I transport Zamzam water back to the UK?

Most airlines allow one 5-litre bottle of Zamzam per pilgrim as checked luggage. We ensure you receive the officially sealed bottles required for air travel.

112.Is it possible to perform Umrah over a weekend and visit both Holy Cities?

It is possible using the Haramain high-speed rail, but we recommend at least 7 nights so you can worship without rushing between cities.

113.Which airlines do you fly with?

We work with top-tier carriers including Saudia, British Airways, Oman Air, Qatar Airways and Emirates, departing from Heathrow, Gatwick, Manchester and Birmingham.

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Luxury Umrah Packages

114.How much does a luxury Umrah package from the UK cost?

Luxury packages are £1,129–£1,619 per person. We arrange your flights, baggage, visa processing, hotels and transfers, all itemised in your written quote.

115.Which luxury hotels are included?

In Makkah: Raffles Makkah Palace, Makkah Clock Royal Tower (Fairmont), Mövenpick Hajar Tower, InterContinental Dar Al Tawhid and Conrad Makkah Jabal Omar. In Madinah: Dar Al Taqwa, Dar Al Eiman Royal, Madinah Hilton, Sofitel Shahd Al Madinah and Frontel Al Harithia.

116.How long are the luxury Umrah packages?

Luxury packages are offered as 7, 10 or 12 night itineraries, split between Makkah and Madinah.

117.Can pilgrims from Ireland book a luxury Umrah package?

Yes. We welcome enquiries from across the UK and Ireland. Flight routing and departure airport are confirmed with you at quote stage.

118.Can I customise the hotels or nights?

Yes. Every package can be tailored — swap hotels, upgrade rooms to Kaaba or Haram view, or change the Makkah/Madinah split. Speak to an Umrah Travel Consultant for a quote.

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About Al Furqan Travels

119.Who are Al Furqan Travels?

Al Furqan Travels is a London-based Umrah and Hajj travel agency serving pilgrims across the UK and Ireland, arranging hotels, flights, visas and transfers through a written quote.

120.Is Al Furqan Travels ATOL protected and IATA certified?

Yes. Our bookings are ATOL protected and we are IATA certified, so eligible flight-inclusive packages carry financial protection.

121.Who will help me plan my Umrah?

A dedicated Umrah Travel Consultant guides you from your first enquiry through visa paperwork, hotel choice and travel dates.

122.What do customers say about Al Furqan Travels?

Our pilgrims rate us 4.9 overall. You can read customer reviews on our homepage and About page.

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Contacting Us

123.How quickly will you reply to my enquiry?

We aim to get back to you within 2 hours of receiving your enquiry form.

124.Can I contact you on WhatsApp?

Yes. You can message or call us on WhatsApp using the buttons on this page, or call our phone line directly.

125.What details should I include in my enquiry?

Share your preferred travel dates, departure airport, number of travellers, room sharing and hotel preference so we can prepare an accurate written quote.

126.Can I visit your office?

Our office address and map are shown on this page. Please call ahead so a consultant is available to meet you.

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Our Umrah Guides & Blog

127.Where does the information in your Umrah guides come from?

Each article lists its sources, such as GOV.UK, the official Saudi visa portal, airports and hotel websites, along with the date it was last updated.

128.How often are the blog articles updated?

We review articles when official rules, visa fees or travel conditions change. The update date is shown on every article.

129.Are religious steps in your guides reviewed by a scholar?

Articles describing the rites of Umrah are only published after review by a qualified scholar. For personal rulings, please consult your local scholar.

130.Can I ask a question about something I read on the blog?

Yes. Send us an enquiry or WhatsApp message and a consultant will help with your travel planning questions.

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